- Top 5 Questions and Answers
- About Our New Name
- About Your Benefits
- About Telling Your Employees
- About Our Connection to the Community
- About Getting More Information
Have a question not answered here?
For more information,
call Member Services at:
(800) 950-3224
(585) 325-3113
(800) 252-2452 (TTY)
Or visit our main site at mvphealthcare.com
Answers For Employers
About Getting More Information
Q: How can I contact my sales representative?
A: Simply call your same representative using the same contact information.
Q: How can my employees reach customer service?
A: We are using all the same phone numbers, answered by the same friendly customer service people.
Q: What Web site should I use to manage our benefits and other information?
A: Please visit mvphealthcare.com (if you go to preferredcare.org, you will simply be directed to the new site) – where you can access all the same account information. Feel free to bookmark our address!
Q: What if I have other questions?
A: We appreciate your questions and input. Please feel free to submit a question that matters to you. If several people ask us the same question, we may add the question to this Web site.